Mission Partner Coordinator

Reports to: Director of Development

Job Overview: 

The Mission Partner Coordinator is a high energy position that will facilitate crucial growth in the Development Department. 

The MPC will be expected to cultivate relationships with donors to help advance them through the giving funnel. This self-motivated position leverages phone call contacts and email communication to drive a deeper engagement between the benefactors and St. Paul Center. These tasks are oriented specifically towards the department reaching its fundraising goals for each year. This role will also be involved in the planning and implementation of the St. Paul Center’s 25th Anniversary Capital Campaign. 

Responsibilities and Duties:

• Drive successful completion of the key St. Paul Center advancement goals for donations, visits, and interviews for the 25th Anniversary Campaign.
• Increase donor’s financial commitment to the Center through phone calls, emails, and intentional stewardship.
• Schedule 25th anniversary interviews and meet those KPI goals.
• Organize support from major donors by coordinating meetings for traveling development staff and soliciting gifts over the phone.
• Build and manage donor lists in the “funnel” process.
• Identify prospective major donors and drive engagement strategies with the Center’s leadership team.
• Follow up with attendees after events to share further information about the SPC.

• Manage a portfolio of donors and actively initiative communication. 

   

To apply, email cover letter and resume to Isaac Sanford at isaacsanford@stpaulcenter.com.

Videographer-Editor

Reports to: Director of Production

Job Overview: 

The St. Paul Center for Biblical Theology has been faithfully following the lead of Dr. Scott Hahn for 25 years, bringing the transformative power of Sacred Scripture to clergy, scholars, and laypeople alike. With our new state-of-the-art studio in Steubenville, Ohio, we are expanding our production of premier online short courses, Bible studies, podcasts, and high-quality educational content that form and inspire.

We are seeking a Videographer/Editor to support our Director of Production in executing our mission by producing a variety of audio and video projects, from YouTube videos to in-depth theological studies, fundraising materials, and live event productions. This role will also collaborate closely with the Marketing Team to develop compelling promotional content for books, events, and digital resources.

Responsibilities:

• Studio Production: Operate and shoot in a multi-camera studio environment to produce high-quality video and audio content.
• Content Creation: Collaborate with the Production Team to develop substantive images, videos, and audio content that align with the St. Paul Center's mission and visual identity.
• Marketing Collaboration: Work with the Marketing Team to conceptualize and execute high-impact video projects for promotions, social media campaigns, and special initiatives based on communication strategy.
• Video & Audio Editing: Edit short-form video, long-form video, and audio projects while ensuring timely delivery and high production standards.
• Storytelling & Target Audience Focus: Understand customer insights and craft engaging, educational, and inspiring content that effectively resonates with a broad Catholic audience.
• On-Camera Direction: Provide clear direction to on-screen participants, ensuring professional and dynamic performance.
• Technical Proficiency: Work comfortably within the Adobe Creative Suite (primarily Premiere and Audition) and other professional editing and production tools, including but not limited to ATEM/OBS and Streamyard for live production. A proven ability in Adobe Photoshop and After Effects is a plus.
• Mission-Driven Mindset: Demonstrate a commitment to sharing the Gospel of Jesus Christ through media and contributing to a collaborative, faith-centered work environment.

Qualifications:

• Experience in videography, editing, and production within a studio or field setting.
• Strong technical knowledge of camera operation, lighting, and audio recording.
• Ability to manage multiple projects under tight deadlines while maintaining attention to detail.

• Passion for Catholic theology, evangelization, and digital media.

  This position is an opportunity to be at the forefront of Catholic media, helping to bring Scriptural truth to the world through innovative and impactful storytelling.

   

What We Offer:

• Competitive Compensation & Benefits - A salary and benefits package that supports you and your family.
• Growth & Development - Opportunities to advance your career within a mission-driven organization committed to excellence in Catholic media.
• Creative & Collaborative Culture - Work alongside a passionate team in a dynamic, faith-filled environment that values innovation.
• Meaningful Impact - Be part of projects that educate, inspire, and evangelize, helping to bring the richness of Scripture to the world.
   

To apply, please submit your resume, cover letter, and portfolio or samples of past work to rorymitrik@stpaulcenter.com. We look forward to seeing how your talents can contribute to our mission and team!

Customer Service Representative

Reports to: Customer Service Manager

Job Overview: 

The Customer Service Representative is responsible for providing excellent customer service to all who reach out to the St. Paul Center. This individual is often the first person to interact with customers of the St. Paul Center, and as such they should serve as a faithful and joyful witness to the mission of the Center. The Customer Service Representative will report to the Customer ServiceManager, and he/she will play a vital role in ensuring that all customers can seamlessly access the high-quality publications, parish resources, and digital content that the Center produces daily. This is an on-site position in Steubenville, OH.

Responsibilities and Duties:

• Serve as the first line of customer service support to all of those who benefit from the work of the St. Paul Center 
• Answer customer phone calls and respond to customer voicemails, resolving all customer inquiries related to orders, memberships, digital content, event tickets, etc.
• Monitor and respond to all inquiries sent to Customer Service via email
• Provide website support to phone customers with issues related to their log-in, account, orders, or streaming
• Assist customers with event registration, tickets, cancellations, etc.  
• Utilize NetSuite to create customer accounts, place orders, track orders, take payments, change/cancel orders, etc. 
• Provide detailed information to customers regarding the All-Access Membership and Journey through Scripture series
• Fill in at the front desk reception as needed
• As time permits, help facilitate phone banks to initiate customer contact via phone to: 
  • Follow up on expired credit cards and other failed orders 
  • Upgrade Memberships
  • Interview individuals who have canceled their memberships 
  • Invite priests to conferences
• Other duties as assigned. 

To apply, email cover letter and resume to Stacy Beigel at stacybeigel@stpaulcenter.com.