Contact Promise and Fulfillment

Our customer service hours are Monday through Friday, 9:00 am to 5:00 pm, E.S.T.

Trying to contact a different department? Visit our main contact page.

To invite Dr. Hahn to speak at your parish, click here.

Contact us by Email:

For questions regarding our products or your recent order:
If you are a reseller or distributor, please contact:

Contact us by Phone:

For questions regarding our products or your recent order, please call 740-264-9535 opt. 1
To request a review copy or schedule an interview: 740-264-9535 ext. 29

Contact us by Mail:

Customer Service
St. Paul Center
1380 University Blvd.
Steubenville, OH 43952


Returns accepted for one year from time of purchase with prior authorization.  Please call 740-264-9535 to obtain authorization number – number must appear on outside of package to be accepted.  Merchandise must be in excellent resalable condition.  Customer will be responsible for the cost of return shipping and a 20% restocking fee.  All CDs and DVDs are non-returnable.