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When will my order ship?

Orders placed before 4:00 PM Eastern Time on business days normally ship the same day. Orders placed after 4:00 PM or on weekends or holidays normally ship the next business day.

Please note that ground carrier 2-day, 3-day, and overnight options may not include Saturday delivery.

International orders containing pre-ordered or backordered items will not ship until all items are available.

Taxes and duties on international orders

Totals for international orders do not include taxes or duties that may be assessed by your country or brokerage fees assessed by the shipping carrier. Check with your countrys customs office and the shipping carrier to determine if any charges may be due on delivery.

Tax exemption certificates

To set up exemption from sales tax for your account, please contact us at 740-264-9535 or

Return Policy

Returns accepted for one year from time of purchase with prior authorization. Please call 740-264-9535 to obtain authorization number – number must appear on outside of package to be accepted. Merchandise must be in excellent resalable condition. Customer will be responsible for the cost of return shipping and a 20% restocking fee. All CDs and DVDs are non-returnable.