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When will my order ship?

Orders normally ship within two business days.

Shipping time for flat rate shipping can vary greatly. We recommend using an expedited shipping method for time-sensitive orders.

Please note that ground carrier 2-day, 3-day, and overnight options may not include Saturday delivery.

International orders containing pre-ordered or backordered items will not ship until all items are available.

Taxes and duties on international orders

Totals for international orders do not include taxes or duties that may be assessed by your country or brokerage fees assessed by the shipping carrier. Check with your countrys customs office and the shipping carrier to determine if any charges may be due on delivery.

Tax exemption certificates

To set up exemption from sales tax for your account, please contact us at 740-264-9535 or

Return Policy

Returns accepted for one year from time of purchase with prior authorization. Please call 740-264-9535 to obtain authorization number – number must appear on outside of package to be accepted. Merchandise must be in excellent resalable condition. Customer will be responsible for the cost of return shipping and a 20% restocking fee. All CDs and DVDs are non-returnable.